Terms of service

# Terms of Service — Draft

**Last updated: August 10, 2026**

> This is a practical store draft, not legal advice. Replace the bracketed business/jurisdiction fields and review the final terms against your actual business before publishing.

These Terms of Service ("Terms") govern access to and use of **purrvend.com** and purchases from PurrVend.

By accessing the site or placing an order, you agree to these Terms.

## 1. Online store terms
You must be legally capable of entering into a purchase contract in your jurisdiction or use the site with any legally required permission.

You may not use our products or site for unlawful purposes.

## 2. Product information
We try to present product descriptions, images, specifications, pricing and availability accurately.

Colors and appearance can vary by screen/device.

Product specifications may be updated when suppliers/manufacturing change. Material, size, care and included-part claims on the live product page should reflect the exact unit being sold.

## 3. Pet-product use
PurrVend products are pet accessories and are not medical devices.

Customers are responsible for:
- using products as intended,
- supervising pets where appropriate,
- inspecting products for damage,
- following care/use instructions,
- selecting food appropriate for their pet,
- and consulting a veterinarian about medical, dietary or feeding concerns.

Stop use if a product becomes damaged or develops loose/detached parts.

## 4. Orders
We may refuse or cancel an order where permitted by law, including for:
- suspected fraud,
- obvious pricing/technical errors,
- unavailable inventory,
- shipping restrictions,
- or suspected resale/abuse.

If we cancel an order after payment, we'll issue any required refund.

## 5. Prices and payment
Prices are shown in the currency displayed on the site.

Taxes, duties and shipping charges, if applicable, will be displayed or handled as required.

You agree to provide accurate billing and payment information.

## 6. Shipping
Shipping is governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

Where applicable law gives customers rights concerning shipping delays, cancellations or refunds, those rights apply.

## 7. Returns and refunds
Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits non-waivable consumer rights.

## 8. Promotions
Promotions may have separate rules, start/end dates, exclusions or quantity limits.

A promotion advertised as time-limited will be honored according to its published terms.

## 9. Reviews and user content
If you submit a review, photo, video, comment or other content, it must reflect your genuine experience and must not be unlawful, infringing, deceptive or abusive.

We will not require positive sentiment in exchange for review incentives.

Any permission for us to reuse customer/creator media in advertising should be obtained separately and clearly.

## 10. Intellectual property
The PurrVend name, brand assets, site design, original copy, graphics and other content created for PurrVend are protected by applicable intellectual-property laws.

You may not copy, reproduce or commercially exploit our original branded content without permission, except as allowed by law.

Third-party trademarks remain the property of their respective owners.

## 11. Prohibited uses
You may not:
- interfere with site security,
- introduce malware,
- scrape the site in violation of law,
- impersonate another person,
- use the store for fraud,
- infringe intellectual-property rights,
- or use the site in a way that violates applicable law.

## 12. Third-party services
The store may use third-party services, including Shopify, payment providers, carriers, analytics and advertising services.

We are not responsible for third-party services outside our reasonable control, except where law provides otherwise.

## 13. Accuracy and availability
We may update or discontinue products, features or content.

We do not guarantee that the site will always be uninterrupted or error-free.

## 14. Disclaimer
To the fullest extent permitted by law, the site and products are provided subject to the warranties and rights expressly stated and any mandatory consumer protections.

We do not make medical or veterinary guarantees.

## 15. Limitation of liability
To the fullest extent permitted by applicable law, PurrVend and **[LEGAL BUSINESS NAME]** will not be liable for indirect, incidental, special or consequential losses arising from use of the site or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

## 16. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the site or violation of these Terms.

## 17. Severability
If part of these Terms is found unenforceable, the remaining provisions remain in effect to the extent permitted by law.

## 18. No waiver
Failure to enforce a provision does not waive the right to enforce it later.

## 19. Changes
We may update these Terms from time to time.

The "Last updated" date will reflect the latest revision.

## 20. Governing law
These Terms are governed by the laws of **[INSERT YOUR BUSINESS JURISDICTION]**, subject to any mandatory consumer rights that apply where the customer lives.

## 21. Contact
PurrVend  
Email: **support@purrvend.com**